Privacy Policy

Last updated: September 2026

1. Introduction

Welcome to EverBrook Publishing ("EverBrook Publishing," "we," "us," or "our"). We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, contact us, subscribe to our communications, or purchase or use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us when you interact with EverBrook Publishing, including:

• Your name and contact information, such as your email address and phone number.
• Information submitted through our website contact forms or other inquiries.
• Project information and requirements related to the services you request.
• Manuscripts, book files, images, documents, and other materials you provide for formatting, editing, design, publishing, or related services.
• Billing and payment-related information necessary to process and manage transactions for our services.
• Information you provide when subscribing to our newsletter or other communications.

We may also automatically collect limited technical information when you use our website, such as your browser type, device type, IP address, pages visited, and general website usage information. This information may be used to maintain, secure, and improve our website.

3. Project Files and Client Materials

As part of our publishing, formatting, editing, cover design, web development, and related services, you may provide us with manuscripts, documents, images, book files, personal information, or other materials.

We use these materials primarily for the purpose of providing the services you have requested, communicating with you about your project, resolving issues, and maintaining appropriate business records.

We do not sell your manuscripts, book files, or other client-provided materials to third parties.

4. How We Use Your Information

We may use the information we collect for purposes including:

• Responding to questions, inquiries, and service requests.
• Providing and delivering the services you purchase or request.
• Communicating with you about your projects, orders, and account-related matters.
• Processing and managing payments and transactions.
• Sending newsletters, publishing information, tips, or promotional communications when you have chosen to receive them.
• Improving our website, services, and customer experience.
• Detecting, preventing, and addressing security issues, fraud, or misuse.
• Maintaining business and financial records.
• Complying with applicable legal or regulatory obligations.

5. Marketing and Communications

If you subscribe to our newsletter or voluntarily provide consent to receive promotional communications, we may send you publishing updates, useful information, service announcements, or promotional content.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the relevant email or by contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending necessary service-related or transactional communications.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party service providers when necessary to operate our website, process transactions, communicate with customers, provide requested services, maintain security, or perform other legitimate business functions.

These service providers may include hosting providers, email and communication services, payment processors, website analytics or security services, and other providers that support our business operations.

We only share information that is reasonably necessary for the relevant service or business purpose.

We may also disclose information when required to do so by applicable law, legal process, court order, or governmental authority, or when necessary to protect our legal rights, property, customers, or website.

7. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information and client materials against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of storing or transmitting information over the internet is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information and project-related materials only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on the nature of the information, the services provided, our business and record-keeping requirements, the resolution of disputes, and applicable legal obligations.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal and operational requirements.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve your browsing experience, understand website usage, and maintain website security.

Cookies are small text files that may be stored on your device when you visit a website.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

10. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, platforms, or services that are not operated or controlled by EverBrook Publishing.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with personal information.

11. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

12. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Object to or request restrictions on certain types of processing where applicable.
• Withdraw consent for communications or processing where consent is the applicable legal basis.
• Unsubscribe from marketing communications.

To make a privacy-related request, please contact us using the information provided in the Contact Us section below. We may need to verify your request before taking action.

13. International Users

EverBrook Publishing may provide services to customers located in different countries. As a result, your information may be processed or stored in countries other than the country in which you are located.

Where applicable, we take reasonable steps to handle personal information in accordance with relevant legal requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

When we make changes, we will update the "Last updated" date displayed at the top of this page. We encourage you to review this page periodically for the latest information about our privacy practices.

15. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact us:

• Email: info@everbrookpublishing.com
• Phone: +92 309 0054782
• Business: EverBrook Publishing